Track, Understand & Reply to Every Review
Aggregate reviews from multiple platforms, analyse sentiment, monitor trends, and get AI-powered reply suggestions — all from one dashboard.
Your reputation, under control
See all your reviews from Google, Facebook, and other platforms in one place. Track your average rating over time, monitor review velocity, spot sentiment trends, and get AI-suggested replies.
- Aggregated reviews from multiple platforms
- Rating trend tracking with weekly snapshots
- Review velocity monitoring (new reviews per week)
- Sentiment analysis and keyword extraction
- Competitor review comparison
Technical detail: Multi-platform review aggregation with sentiment analysis and AI-powered response suggestions
How it works
Reviews are one of the top three local SEO ranking factors, and they're the #1 factor customers look at before choosing a business. But managing reviews across multiple platforms is time-consuming, and most businesses don't reply consistently.
Spotlit pulls reviews from Google, Facebook, and other platforms into a single dashboard. You'll see your average rating, total count, and new reviews per week — all tracked over time so you can spot trends.
The sentiment analysis feature extracts the most common themes from your reviews. You'll know exactly what customers love (great service, quality products) and what they complain about (waiting times, parking) — giving you actionable insight without reading hundreds of reviews.
AI-powered reply suggestions help you respond to every review quickly and professionally. Choose your tone (friendly, professional, casual), review the draft, and post. Responding to every review shows Google and potential customers that you're an engaged business — which improves both rankings and conversion.
Start tracking for free
Every Spotlit account includes a free SEO Health Score and 5 tracked keywords. No credit card required — see where you stand in minutes.
Get Started Free